Capulet Art Logo for privacy policy

Privacy Policy for Capulet Art & Framing Inc.

Effective Date: June 10, 2025
Last Updated: June 10, 2025

Capulet Art & Framing Inc. (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://capuletart.com, contact us, or make a purchase.

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information:
When you place an order, sign up for our newsletter, fill out a contact form, or make an inquiry, we may collect:

  • Your name

  • Email address

  • Phone number

  • Mailing/billing address

  • Payment information (processed securely via Stripe or other providers)

b. Non-Personal Information:
We may automatically collect:

  • Browser type

  • IP address

  • Pages visited

  • Time spent on site

  • Device information
    (using tools like Google Analytics or similar)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiry

  • Respond to customer service requests

  • Improve our website and services

  • Send newsletters or promotional emails (if you opted in)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.
We may share your information with:

  • Payment processors (e.g., Stripe) to securely process transactions

  • Shipping providers to deliver products

  • Email marketing tools (e.g., MailerLite) if you subscribed to updates

  • Legal authorities if required by law

All third-party partners are required to maintain the confidentiality of your information.  We use MailerLite to manage and send marketing emails. You can view MailerLite’s Privacy Policy here.

4. Cookies and Tracking

We may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content.
You can control or disable cookies through your browser settings.

5. Data Security

We use industry-standard security measures to protect your data.
However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Withdraw consent to marketing emails

  • Request deletion of your personal information (subject to legal exceptions)

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), which governs how businesses in Canada must handle personal information. Learn more here.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect information from children.

9. Contact Us

If you have any questions about this Privacy Policy, contact:

Capulet Art & Framing Inc.
150-2288 No. 5 Rd, Richmond, BC, Canada V6X 2T1
Phone: 604-370-1728
Email:  info(at)capuletart.com